Change a Customer Credit Card on File

  1. Login as an Administrator.
  2. Select GamePlan in Control Panel.
  3. Select E-Commerce> View Orders and Payments.
  4. Enter Customer Name in Search For:
  5. Select the Customer
  6. Select the Order to change the credit card.
  7. Select Transactions form the menu at the bottom left of screen
  8. Select Apply Miscellaneous Transactions.  This will start a wizard to walk you through the process.
  9. Select I would like to Charge a Credit Card
 
  1. Select Charge a card not listed above
 
  1. Complete Credit Card information
  2. Enter Amount of Payment as $0.01 to charge the card or another amount as a processing fee
  3. Enter Notes referencing the new card on file
 
  1. Review the payment information and if this transaction is correct, click Complete Transaction and the transaction will be posted to the customer’s account, as shown below.
 
 
  1. A Payment Receipt will be emailed to the customer and League administrator.
  2. Payment information may be reviewed by clicking the magnifying glass at the end of the payment line.
  3. Future payments or charges will now automatically be charged to the last credit card on file.

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