Blank Message or Content after editing

Issue: Content is missing after editing descriptions, messages, or newsletters.
Cause: This is caused when the HTML Rad Editor is used in Basic Text Box mode which will only process content as a basic text similar to using Notepad in Windows. This will cause other Modules which also use the Rad Editor to display "blank" content. This includes any Registration, Programs, Merchandise descriptions in addition to any Messages and Agreements within them. The Save icon may not be displayed when finished and/or the modal popup may not advance to the next frame.
 
Be certain to switch back to the Rich Text Editor mode before saving any content.
 
Solution: The module which is causing the error may be hard to find. Begin searching the pages and modules with the most recent changes or edits, including any new Leagues and Registration, Program or Merchandise Items.

Add Feedback