Reverse Taxes or Convenience Fees

 
How to reverse Taxes or a Convenience Fee. In this example, a Customer is Paying by Check
 
 
 
  1. Login as an Administrator.
  2. Select Gameplan in Control Panel.
  3. Select E-Commerce> View Orders and Payments.
  4. Open the desired order
  5. Select Transactions> Apply Miscellaneous Transaction> Apply an Adjustment
  6. Mark Apply an Adjustment and click Next.
  7. Enter Amount of Adjustment.
  8. Select Type of Adjustment: Payment. Note: Payment will apply a credit adjustment.
  9. Enter a Note with details about the transaction.
  10. Click Next
  11. Review the Transaction
  12. Click Complete Transaction
  13. A Credit Adjustment has now been applied to Taxes or Convenience Fees
  14. Order is now correct and pending payment.
     

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