Reverse a Discount

 
How to reverse a Discount. In this example, a Coupon was used incorrectly
 
 
  1. Login as an Administrator.
  2. Select Gameplan in Control Panel.
  3. Select E-Commerce> View Orders and Payments.
  4. Open the desired order
  5. Select Return Items in this Order (the incorrect order and associated discount)
  6. Mark the item and click Next
  7. Select Complete this purchase without balancing account
  8. Discount is now reversed but now the Registration needs to be restored. (Chorme Only)
  9. Select Purchase Items in this Order ( registration item with strikethrough)
  10. Mark the item and click Next
  11. Select Complete this purchase without balancing account. Note: Account may be paid in full at this time.
  12. Order is now correct and pending payment

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